Karen is a Principal Interaction Architect who solves challenging interaction design issues for her clients that include Google, VMware, T-Mobile, SecurityScorecard, Imprivata, and many startups. Karen’s client work focuses on enterprise product design in the areas of Enterprise IT, cybersecurity and device management.
Karen is also an Advisor to Turivius (Sao Paolo), SecurityScorecard (NYC) and recently served for one year as an External Advisor to the Tufts University Department of Computer Science.
Karen has deep experience in platform product design for connected devices. She has led user experience design for globally released mobile platforms including SavaJe OS, Motorola (Razr2), VMware Switch and a (confidential) neurorehabilitation robotics platform. Between 2018-2020, Karen completed two successful consulting engagements for Google Chrome OS Product Management on platform UX.
Karen also releases her own mobile products, most recently Local Haze, an iPhone app for monitoring local air quality that crowdsources sensor data for over 26,000 sensors worldwide and maintains a 4.5 star rating.
Karen is an inventor on over a dozen software patents related to software user experiences. In 2002, she authored the first book linking business strategy to online user experience, published by McGraw-Hill in New York.
Karen holds an MS from the MIT Media Laboratory and a BS in Computer Science from Tufts University. In 2004, Karen helped establish the David W. Krumme Fund for Experimental Computer Science as the initial donor, a fund which has supported students majoring in Computer Science at Tufts University.
Expertise:
New product planning and design for founders, user experience strategy and design, user research, remediation for user experience challenges, hiring and organization design.